Privacy Policy


In this Privacy Policy, “Urban Development Institute,” “UDI Pacific,” “UDI” and “the Institute” refer to the Urban Development Institute Pacific Region. Contact information for UDI Pacific can be found here.


On January 1, 2004, the provincial government of British Columbia passed the Personal Information Protection Act (PIPA), requiring all companies and organizations in BC to have policies surrounding the collection, use, disclosure, and protection of personal information. Combined with the Canadian federal Personal Information Protection and Electronic Documents Act (PIPEDA), your rights surrounding the privacy of your information have been protected. The Urban Development Institute (Pacific Region) has responded to this legislation with a Privacy Policy that governs UDI Pacific’s communication and data management systems. The Institute is committed to upholding the protection of your data.


Personal Information collected, utilized and disclosed by the Urban Development Institute may include:

  1. Personal contact coordinates (ie. home address and telephone number).
  2. Names of family members and their contact coordinates.
  3. Social Insurance Number, Personal Health Number, and any personal details required to establish, manage or terminate an employment relationship, create a Record of Employment, or register an employee on a health benefits plan.
  4. Credit card information.

The Urban Development Institute collects, utilizes and discloses personal information from individuals for the following purposes:

  1. The individual is an employee of the Institute and the information is required to establish, maintain or terminate the employment relationship; or to recognize special occasions, such as length of service and birthdays.
  2. The individual is applying for employment with the Urban Development Institute and the information has been collected from the applicant and placed on file for the purpose of review at a later date.
  3. The individual is a member of the Region’s Board of Directors or that of any branch of the Urban Development Institute within the Region and is required to submit all personal information required under the Society Act (formerly Societies Act).
  4. A representative of a member company is submitting their personal contact coordinates, including home address, to be used in UDI records as the official contact coordinates for the company (ie. home office or home-based business). This material may be included in the members roster and may be accessible by all members in the Pacific Region.
  5. The individual is liaising with the Urban Development Institute in a capacity not limited to event preparation, municipal affairs or policy review and the information has been collected with consent from the individual for a purpose relating to the liaison.
  6. The individual willingly submits their personal contact coordinates and other personal data, including credit card numbers, for the purposes of registering and paying for an event, applying for or paying for membership, or paying an invoice.
  7. The individual is invited to a special event and information is collected to extend the invitation to a spouse, partner, or family member; or the individual is recognized by UDI for their contribution or service and the Institute collects and uses information in relation to this acknowledgement.
  8. Any other purpose that is required of the Institute, pending disclosure of use and intent to the individual and reception of their permission.


Except where authorized by law, the Urban Development Institute will only collect, use and disclose personal information when consent has been given by the individual in question. All information that has been provided by an individual voluntarily will be deemed to have been given with consent and will be used as needed by the Urban Development Institute within the boundaries of the Privacy Policy. You may withdraw your consent to our collection, use or disclosure of your personal information on reasonable notice. Any withdrawal is subject to contractual and legal restrictions.


The Urban Development Institute strives to keep personal information and data as accurate as possible and takes the necessary steps towards updating that information with individuals. To assist us in this task, all individuals who have submitted their information to the Institute are asked to notify the Head Office (Vancouver) of any changes to their data in a timely manner. Contact information for the Head Office can be found here.


As we are committed to ensuring the security of your personal information, the Urban Development Institute has in place those safeguards that are essential to data protection. Access to your personal information will be limited to that which is specifically required for a particular task and to those at the Institute who are responsible for performing each task. Electronic information is stored on a firewall-protected server that is only accessible to employees of the Urban Development Institute through a password-based login. Sensitive hard-copy is protected in secured cabinets at all times. Data is placed on a retention schedule and destroyed when it is no longer required for the purpose for which it was collected. UDI Pacific will audit all security and data management systems on a regular basis and will perform upgrades as necessary. These systems include electronic and computer hardware systems, software applications, office storage cabinets, and office machines (eg. micro paper shredders).


Information residing on UDI Pacific’s publicly-accessible website ( and ( can be utilized for external purposes pending permission from the Institute’s head office in Vancouver. UDI Pacific must be referenced as the source of the data. In the event that the data is reproduced electronically, the reference must be accompanied by a hyperlink to the Institute’s website. Information residing on UDI Pacific’s Members Only website may not, under any circumstances, be reproduced. The material in this section is password-protected and is exclusive to members of UDI Pacific. In some cases, this information is subject to the privacy, collection and disclosure requirements of the Society Act (formerly Societies Act).


Please note that the Urban Development Institute is not responsible for the privacy policy of its member companies, nor is it responsible for the protection of an individual’s privacy once that person has left a UDI website via an external link. UDI cannot be held responsible for the material or opinions shared on linked sites and shall not be held accountable for the usage of “cookies” by external parties. External links are only provided as a resource to members of the Institute and visitors to the sites.


You have legal access to your personal information and may request disclosure on how the information has been used and shared by the Urban Development Institute. Individuals requesting this information are asked to submit their query with details that would allow the Institute to respond efficiently. Verification of your identity will be required. Disclosure of your personal information may be edited of certain content as required or authorized by law. This includes, but is not limited to, the personal information of other individuals, information that is subject to an investigation, and confidential corporate information. All individuals will be informed of changes to the access rights of their personal information before the change is initiated.


Questions regarding UDI’s Privacy Policy and requests for access to personal information should be directed to UDI’s Privacy Officer in writing or by phone:

Privacy Officer
Urban Development Institute Pacific Region
#200  602 West Hastings Street
Vancouver, BC
V6B 1P2 Canada
T. 604.669.9585
F. 604.689.8691

Read the Personal Information Protection Act

Stay Connected

Add your email to the list for future bulletins.
For more information